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On Jeanne Hellman’s ‘Gaining Your Sales Knowledge Advantage Through Sales...

Here’s another fine argument for tackling your top corporate objectives through a managed strategy for your sales people, processes, content, and technology — the four pillars of Sales Enablement. In...

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High Touch Through High Tech: The Impact of Salesperson Technology Usage on...

Sales technology has been touted as a primary tool for enhancing customer relationship management. However, empirical research is sparse concerning the use of information technology (IT)and its effects...

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Joe Galvin’s Sales Enablement Blueprint

Sharon Little’s notes from a recent SalesCraft event featuring Joe Galvin of Sirius Decisions via The Savo Group blog. Details the specific target areas of a 1.0 program (leadership, communications,...

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A Unified View of your Customers | AIIM Webinar

What if a CRM could be integrated with a document management system? This would allow all business process owners to view and act upon the documents that provide an important piece of the total...

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Forrester’s Santucci on the updated sales enablement definition — and why...

Sales enablement is a strategic, ongoing process that equips all client-facing employees with the ability to consistently and systematically have a valuable conversation with the right set of customer...

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Providing writing support to sales reps IS sales enablement

Gerhard Gschwandtner talks with Deborah Dumaine of Better Communications about the importance of good writing for sales success. The usual suspects are all here: Don’t make it all about your company...

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Shane Gibson’s Social Media Calendar — the Blog, the Podcast, the Template!

There are many aspects to success in social media. Having a solid goal, knowing your core target market and of course monitoring social media conversations and your brand. Producing great content and...

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Shane Gibson on Traditional versus Social Websites: Is there a portals spin?

In writing Guerrilla Social Media Marketing Jay Levinson and I developed a quick comparison between traditional websites and social sites. Guerrillas know that to build community and consent your...

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TechNet on automatically creating Word documents including list fields

It’s fairly straightforward to get this working (certainly no code is required, just SharePoint designer) and the technique could be used to automate all manner of business processes.  For example, you...

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The Google Profile, Google+ and my own personal brand

With the advent of Google+ and the new-prominance of my Google Profile within the tool, I figured it was time to give it a makeover to more truly reflect who I am today. I’ll be updating the language...

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